Marcus Butts: Electronic Communication in Nonwork Time

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Marcus Butts talks about what happens when employees receive emails or texts from work after they have left work for the day. Surprisingly, he and his co-researchers find that certain kinds of nonwork time electronic communications actually make employees feel good. But organizations need to be careful about the emotional tone of  nonwork time emails, and be sensitive as to whether their employees are integrators–people who make little distinction between work and personal time–and segmentors–people who make strong distinctions between work and their personal lives.

Recommended additional reading:

Butts, M. M., Becker, W. J., & Boswell, W. R. 2015. Hot buttons and time sinks: The effects of electronic communication during nonwork time on emotions and work-nonwork conflict. Academy Of Management Journal, 58: 763-788.

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Marcus Butts is an Associate Professor in the Department of Management at University of Texas at Arlington (UTA). He received his Ph.D. from the University of Georgia in 2007. His current research interests include the work-life interface, workplace relationships, and research methods. His work has appeared in journals such as Academy of Management Journal, Journal of Applied Psychology, Personnel Psychology, Journal of Management, Annual Review of Psychology, Journal of Organizational Behavior, and Organizational Research Methods. Prior to academia, Marcus worked as a project manager for Aon-Hewitt—focusing on strategic HR benefits and analytics. Marcus is also married with two children, Charlotte and Connor, and enjoys as much free time as possible with his family (without distractions from work).